THE EFFECT OF WORK-LIFE BALANCE ON JOB SATISFACTION MEDIATED BY JOB STRESS
DOI:
https://doi.org/10.5281/zenodo.20031086Keywords:
Work-Life Balance, Job Stress, Job SatisfactionAbstract
This study aims to examine and explain the effect of work-life balance on job satisfaction mediated by job stress at Bali Mutia Car Rental. This research adopts a quantitative associative design involving 62 respondents selected through a saturated sampling method. Data collection was conducted using questionnaires, and the analysis was performed using inferential techniques, specifically SEM-PLS (Structural Equation Modeling–Partial Least Squares) with SmartPLS 4.0 software. The findings reveal that work-life balance negatively influences job stress while positively affecting job satisfaction. Furthermore, job stress has a negative impact on job satisfaction and serves as a mediating variable in the relationship between work-life balance and job satisfaction. These results are consistent with role theory, which suggests that imbalances in roles may lead to role conflict, thereby disrupting work-life balance and increasing job stress. Elevated levels of stress, in turn, contribute to a decline in employee job satisfaction. This research is expected to offer practical insights for organizations in enhancing employee job satisfaction by managing work-life balance and job stress effectively.
Downloads
References
Abhinandan, (2021). Impact of Work life balance on Employee Job Satisfaction among Bank Employees in Bangalore District. The Journal of Contemporary Issues in Business and Government, 27(1), 3525–3534.
Alfreth, J. F., Ruslan, M., & Cahyono, C. (2021). Pengaruh Motivasi Pelayanan Publik,Profesionalisme, terhadap Kinerja Pegawai melalui Kepuasan Kerja di Kantor Kecamatan Binamu Kabupaten Jeneponto Provinsi Sulawesi Selatan. Indonesian Journal of Business and Management, 4(1), 24–30. https://doi.org/10.35965/jbm.v4i1.1186
Anees, R. T., Heidler, P., Cavaliere, L. P., & Nordin, N. A. (2021). Brain Drain in Higher Education. The impact of Job Stress and Workload on Turnover Intention and the mediating role of Job Satisfaction at Universities. European Journal of Business and Management Research, 6(3), 1–8. https://doi.org/10.24018/ejbmr.2021.6.3.849
Aoerora, J., & Marpaung, W. (2020). Work life balance ditinjau dari Stres Kerja pada Karyawan/karyawati. Psyche 165 Journal, 13(02), 253-257.
Aruldoss, A., Berube Kowalski, K., Travis, M.L. and Parayitam, S. (2022). The relationship between Work–Life Balance and Job Satisfaction: moderating Role of Training and Development and Work Environment. Journal of Advances in Management Research, 19(2), 240-271. https://doi.org/10.1108/JAMR-01-2021-0002
Aryawan, I. K. B. M. ., Arimbawa, I. G. N. P. ., Jayarana, I. G. N. A. ., & Adh, I.P. W. (2024). Implementasi metode Certainty Factor pada Sistem Cerdas Pemantauan Stres Mahasiswa berbasis Perceptions of Academic Stress. Jurnal Review Pendidikan Dan Pengajaran, 7(3), 9214–9224. https://doi.org/10.31004/jrpp.v7i3.30969
Attamimi, I. (2024). Quiet Quitting Due to Work Stress, Mediated by Job Satisfaction and Affective Commitment. Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE), 8(1), 1301-1321.
Aulia, L. D., & Putra, M. S. (2024). The Influence of Work-Life Balance on job Satisfaction through the mediation of employee work stress at CV Satya Dharma Transport. International Journal of Management Research and Economics, 3(1), 306–322. https://doi.org/10.54066/ijmre-itb.v3i1.2791
Aura, R. R., & Hutahaean, E. S. H. (2024). Pengaruh Work life balance terhadap Kepuasan Kerja pada Generasi Z. Aura Journal of Sharia Economics Scholar (JoSES), 2(4), 20-32.
Aviola, S., Fahmy, R., & Lukito, H. (2022). The Effect of Work-Life Balance and Work Environment on Job Satisfaction with Work Stress as a Mediating Variable at the Class I Immigration Office of TPI Padang. Journal of Social Research, 2(1), 51–64. https://doi.org/10.55324/josr.v2i1.441
Badewin, Amir, A., Rahayu, S., & Setiawati, R. (2023). Models of Intellectual Intelligence, Emotional Intelligence and Emphasizing the Role of Auditor Performance with Spiritual Intelligence as Moderating Variables (Empirical Study of Inspectorate of Riau Province). Indonesian Journal of Economic & Management Sciences, 1(2), 159–182. https://doi.org/10.55927/ijems.v1i2.3935
Bintang, R., Imsar, I., & Syarbaini, A. M. B. (2024). Analisis Efektivitas Kebijakan Work life balance pada PT. Pelabuhan Indonesia Regional I Medan. Bintang Jambura Economic Education Journal, 6(1), 11-23. https://doi.org/10.37479/jeej.v6i1.26692
Buwana, S. a. N., Suhariadi, F., & Sugiarti, L. R. (2022). Sumber Stres dan Coping Stres Pekerja dalam Masa Pandemi Covid-19. Jurnal Psikologi Jurnal Ilmiah Fakultas Psikologi Universitas Yudharta Pasuruan, 9(1), 12–25. https://doi.org/10.35891/jip.v9i1.2643
Damayanti, M. R., & Atmaja, D. R. (2022). Pengaruh Work From Home, Work-Life Balance, Stres Kerja, dan Employee Relations terhadap Kepuasan Kerja pada pekerja yang sedang berkuliah. SINOMIKA Journal Publikasi Ilmiah Bidang Ekonomi Dan Akuntansi, 1(4), 783–808. https://doi.org/10.54443/sinomika.v1i4.424
Dhani, N.K. and Surya, I.B. (2023). Pengaruh Motivasi, Kompensasi dan Lingkungan Kerja terhadap Kepuasan Kerja Karyawan (Studi pada PT. Bali Busana Kreasi di Kabupaten Badung), E-Jurnal Manajemen Universitas Udayana, 12(6), 602-611. https://doi.org/ejmunud.2023.v12.i06.p04
Dwipa, M. ., & Dahmiri, D. (2023). Work from Home dan Work life balance dalam memengaruhi Kepuasan Kerja untuk meningkatkan Kinerja Karyawan. Jurnal Manajemen Terapan Dan Keuangan, 12(03), 782-792. https://doi.org/10.22437/jmk.v12i03.24076
Dwipayana, I. D. G. A., & Suwandana, I. G. M. (2024). Role of Job Stress in Mediating the Influence of Role Conflict on Job Satisfaction of South Kuta District Office Employees. European Journal of Business and Management Research, 9(1), 59–62. https://doi.org/10.24018/ejbmr.2024.9.1.2172
Endeka, R. F., Rumawas, W., & Tumbel, T. M. (2020). Worklife Balance dan Kompensasi terhadap Kepuasan Kerja Karyawan PT Hasjrat Abadi Cabang Kotamobagu. Productivity, 1(5),436–440.
Erlinda, N., & Sawitri, D. K. (2025). The Study of Job Satisfaction : Exploring Work-Life Balance, Job Stress, and Burnout . Dinasti International Journal of Education Management and Social Science, 6(5), 4111–4116. https://doi.org/10.38035/dijemss.v6i5.4733
Firdaus, R. Y., Wiharno, H. ., & Fitriani, L. K. (2024). Pengaruh Beban Kerja, Stres Kerja, dan Work-Life Balance terhadap Kepuasan Kerja serta Dampaknya pada Organizational Citizenship Behavior. Jurnal Syntax Admiration, 5(4), 1334-1352. https://doi.org/10.46799/jsa.v5i4.1117
Ghozali, I., & Kusumadewi, K. A. (2023). Partial Least Squares: Konsep, Teknik dan Aplikasi Menggunakan Program Smartpls 4.0 Untuk Penelitian Empiris. Penerbit Yoga Pratama. Semarang.
Hartawan, A., Mafra, N. U., & Heryati, H. (2021). Pengaruh Budaya Kerja dan Kemampuan terhadap Komitmen Pegawai Dinas Kesehatan Kabupaten Empat Lawang. Jurnal Manajemen Dan Investasi (Manivestasi), 3(2), 146–155. https://doi.org/10.31851/jmanivestasi.v3i2.7376
Herlina, D., Afifah, N., Saputra, P., & Rosnani, T. (2025). Work Life Balance, Work Family Conflict dimediasi Kepuasan Kerja serta implikasinya ke Kinerja Pekerja Wanita di Kalimantan Barat. Jurnal Bisnis Dan Kewirausahaan, 14(1), 90–104. https://doi.org/10.37476/jbk.v14i1.4946
Humaini, R., Upe, R., & Thaha, A. (2023). Pengaruh Work-Life Balance dan Work Engagement terhadap Kepuasan Kerja Implikasinya terhadap Kinerja Amil. Jurnal Ilmiah Ekonomi Manajemen dan Bisnis, 4(2), 57–68.
Inayah, I., & Puryandani, S. (2022). Pengaruh Dukungan Keluarga, Urgensi Komunikasi dan Literasi Teknologi terhadap Efektifitas dan Preferensi Work from Home (Studi pada Pegawai Dinas Kesehatan Kabupaten Tegal). Magisma Jurnal Ilmiah Ekonomi Dan Bisnis, 10(2), 180–190. https://doi.org/10.35829/magisma.v10i2.227
Izharuddin, M. (2024). Job Satisfaction and Working Environment: Mediating Role of Work-Life Balance. Management Studies and Entrepreneurship Journal (MSEJ), 5(1), 1144–1149. https://doi.org/10.37385/msej.v5i1.4182
Jessica, N., Afifah, N., Daud, I., Sulistiowati, & Pebrianti, W. (2023). The effect of work environment and work-life balance on job satisfaction: Work stress as a mediator. Journal of Economics Management and Trade, 29 (1):54-65. https://doi.org/10.9734/jemt/2023/v29i11074
Joshi, A., Narayanan, A., Choudhary, A., Singh, S., & Lohia, V. (2023). A Study on Effects of Stress on Mental Well Being of the People. International Journal of Creative Research Thoughts, 11(3), 732–739.
Kristanto, Saragih, M., & Triyanti Purba, D. (2024). Pengaruh Perencanaan Sumber Daya Manusia, Rekrutmen dan Seleksi Karyawan terhadap Kinerja Karyawan PT. Sumber Aksara Mas. Manajemen: Jurnal Ekonomi, 6(1), 55-66. https://doi.org/10.36985/qn79b341
Kusuma, S. V., & Ali, H. (2025). Pengaruh Work-Life Balance dan Stres Kerja Terhadap Produktivitas Kerja dan Kepuasan Kerja Sebagai Variabel Intervening (Studi Kasus PT. XYZ). Jurnal Humaniora Ekonomi Syariah Dan Muamalah, 2(3), 140–148. https://doi.org/10.38035/jhesm.v2i3.285
Lin, M., Yen, Y., Chuang, T., Yang, P., & Chuang, M. (2024). The impact of job stress on job satisfaction and turnover intentions among bank employees during the COVID-19 pandemic. Frontiers in Psychology, 15, 1482968. https://doi.org/10.3389/fpsyg.2024.1482968
Linton, R. (1936). The study of man: An introduction. New York. D. Appleton-Century Co.
Maghfirah, N. (2023). Faktor-faktor yang memengaruhi Stres Kerja Karyawan.Jurnal Doktor Manajemen (JDM), 6(2), 127-140. https://doi.org/10.22441/jdm.v6i2.22307
Mahadiva, M., & Riana, I. G. (2023). Pengaruh Work-Life Balance, Kompensasi, dan Kepuasan Kerja terhadap Komitmen Organisasional. E-Jurnal Ekonomi Dan Bisnis Universitas Udayana, 12(11), 2236-2244. https://doi:10.24843/EEB.2023.v12.i11.p12
Maharani, A., & Tamara, D. (2024). The Occupational Stress and Work-Life Balance on Turnover Intentions with Job Satisfaction as mediating. SA Journal of Human Resource Management, 22(1), 1-9. https://doi.org/10.4102/sajhrm.v22i0.2369
Mahardika, N. a. A., Ingarianti, T., & Zulfiana, N. U. (2022). Work-life Balance pada karyawan generasi Z. Collabryzk Journal for Scientific Studies, 1(1), 1–16. https://doi.org/10.58959/cjss.v1i1.8
Malek, S. N. A., Nazerin, N. S. M., & Moulton, N. H. (2025). From stress to satisfaction: Work-life balance as a predictor of job satisfaction. International Journal of Research and Innovation in Social Science (IJRISS), 9(7). https://doi.org/10.47772/IJRISS
Malik, S.A.R. & Verma, R.(2025). Work-Life Balance and Occupational Stress Among Private Higher Education Faculty: An Empirical Study in Karnataka. Advances in Consumer Research, 2(4), 4451-4455.
Mangara, M. J., & Kurniawan, I. S. (2025). Pengaruh Stres Kerja, Kepuasan Kerja dan Lingkungan Kerja terhadap Kinerja Karyawan PT Kencana Hijau Bina Lestari Gayo Lues. Jurnal Ilmiah Manajemen Ekonomi & Akuntansi (MEA), 9(1), 218–230. https://doi.org/10.31955/mea.v9i1.4859
Mardikaningsih, R., & Sinambela, E. A. (2022). Impact of Burnout and Stress on Employee Satisfaction in Work . International Journal of Service Science, Management, Engineering, and Technology, 2(1), 21–25.
Memon, A. H., Khahro, S. H., Memon, N. A., Memon, Z. A., & Mustafa, A. (2023). Relationship between Job Satisfaction and Employee Performance in the Construction Industry of Pakistan. Sustainability, 15(11), 8699. https://doi.org/10.3390/su15118699
Miles, J. A. (2012). Management and organization theory: A Jossey-Bass reader. San Francisco. Jossey-Bass.
Muktamar, Novianti, Mirna, & Ahmad Rafiq Sahibuddin. (2024). Peranan Sumber Daya Manusia dalam Organisasi. Jurnal Ilmiah Multidisiplin Keilmuan Mandira Cendikia, 2(7), 52–69.
Muzti, M. F., & Mardiana, T. (2024). The role of job stress in mediating the influence of Work-Life balance and workload on employee job satisfaction. Indikator Jurnal Ilmiah Manajemen Dan Bisnis, 8(2), 61. https://doi.org/10.22441/indikator.v8i2.25024
Nugroho, D. A. (2025). The Impact of Work-Life Balance on employee performance and Satisfaction in Start-Up Companies. International Journal of Islamic Education Research and Multiculturalism (IJIERM), 7(1), 206–219. https://doi.org/10.47006/ijierm.v7i1.390
Nuraeni, F., & Gunawan. (2022). Pengaruh Work life balance dan Stres Kerja terhadap Kepuasan Kerja Karyawan (Studi kuantitatif di PT KLM Garment, Jl. Rancaekek- Majalaya, Kec. Solokan Jeruk, Kab.Bandung, Bandung-Jawabarat). Jurnal Study and Management Research, 19(2), 127-132. https://doi.org/10.55916/smart.v19i2.126
Nurhalizah, S., Kholijah, G., & Gusmanely, Z. (2024). Analisis Structural Equation Modeling Partial Least Square pada Kinerja Pegawai PT. Bank Pembangunan Daerah Jambi. Indonesian Journal of Applied Statistics, 6(2), 125-140. https://doi.org/10.13057/ijas.v6i2.78921
Oktafianingsih & Suharini. (2024). Pengaruh Motivasi dan Lingkungan Kerja terhadap Kepuasan Kerja Pegawai pada PT. KB Bank Tbk Jakarta. Pusat Publikasi Ilmu Manajemen, 2(4), 64–74. https://doi.org/10.59603/ppiman.v2i4.527
Paramita, L., & Supartha, I. W. G. (2022). Role of Work Stress as Mediating Variable between Compensation and Work-Life Balance on Employee Performance. European Journal of Business Management and Research, 7(3), 163–167. https://doi.org/10.24018/ejbmr.2022.7.3.1438
Permatasari, F., & Sugiarto, A. (2024). The Effect Of Work Life Balance and Organizational Commitment on Turnover Intention with Job Satisfaction as Mediation Variable . Jurnal Ekonomi, 13(02), 1181–1197.
Pramesti, N. P. N. S., & Adnyani, I. G. A. D. (2025). The Effect of Workload on Work Stress and Work Life Balance (Study on Employees at PT. Hatten Bali Tbk Distribution Division). Global Management: International Journal of Management Science and Entrepreneurship, 2(4), 146–162. https://doi.org/10.70062/globalmanagement.v2i4.448
Pransiska, T., Akila, A., & Kurbani, A. (2025). The Influence of Job Satisfaction and Work Morale on Employee Productivity at PT. Pegadaian Palembang Branch Office. Journal of Management Small and Medium Enterprises (SMEs), 18(1), 249-259. https://doi.org/10.35508/jom.v18i1.12210
Prasad, K. D. V., Rao, M., Vaidya, R., Sriyogi, K., Singh, S., & Srinivas, V. (2025). The relationship between Work-Life Balance and Psychological Well-Being: an empirical study of metro rail travelers working in the information technology sector. Frontiers in Psychology, 15(1), 1-7. https://doi.org/10.3389/fpsyg.2024.1472885
Pratiwi, K. A., Lataruva, E., & Yudha, A. (2024). Pengaruh Stres Kerja terhadap Kinerja Karyawan Marketing dengan Motivasi Kerja sebagai Variabel Intervening (Studi Pada Pt. Bpr Restu Artha Makmur Majapahit Semarang). Diponegoro Journal of Management, 13(4), 1-12.
Purnama, M. W. D., Rahmawati, P. I., & Yulianthini, P. (2020). Pengaruh Sistem Pengembangan Sumber Daya Manusia terhadap Kinerja Karyawan di PT. Arta Sedana Singaraja. Prospek Jurnal Manajemen Dan Bisnis, 2(1), 101-116. https://doi.org/10.23887/pjmb.v2i1.26212
Puspitawati, N. M. D., & Atmaja, N. P. C. D. (2021). How job stress affect job satisfaction and employee performance in Four-Star Hotels. International Journal of Applied Business and International Management, 6(2), 25–32. https://doi.org/10.32535/ijabim.v6i2.1168
Putri, N. K. D. P., & Satrya, I. G. B. H. . (2025). The Effect of Workload on Work Stress Mediated by Work Life Balance. Indonesian Journal of Advanced Research, 4(7), 1289–1306. https://doi.org/10.55927/ijar.v4i7.15023
Putri, N., Rahman, A., & Alqarni, W. (2023). Analisis peran kepala desa dalam menjalankan program simpan pinjam melalui BUMDes di Desa Jongar Kecamatan Ketambe Kabupaten Aceh Tenggara. Jurnal Ilmiah Mahasiswa FISIP USK, 8(2), 1–11.
Rachman, M. M. (2021). The Impact of Work Stress and the Work Environment in the Organization: How Job Satisfaction affects Employee Performance? Journal of Human Resource and Sustainability Studies, 09(02), 339–354. https://doi.org/10.4236/jhrss.2021.92021
Rachmawati, A., & Heru Susanto, A. (2024). Pengaruh Work-Life Balance dan Stres Kerja terhadap Kepuasan Kerja Pegawai Startup PT. XYZ. Jurnal Manajemen Dan Bisnis Madani, 6(2), 1–15. https://doi.org/10.51353/jmbm.v6i2.967
Rahmawati. (2024). Pengaruh Work-Life Balance terhadap Kinerja Karyawan Universitas Global Jakarta. Jurnal Administrasi Karya Dharma, 3(1), 32–39.
Rashida, A. M. (2021). Konflik Peran dan Wewenang Pekerjaan terhadap Kepuasan Kerja Karyawan pada PT. Hanil Indonesia. Dinamika: Jurnal Manajemen Sosial Ekonomi, 1(1), 97–109. https://doi.org/10.51903/dinamika.v1i1.237
Riantika, M., Rahayu, R. D., Pratiwi, A. R., Sugiarti, R., & Suhariadi, F. (2024). Work life balance dan Kepuasan Kerja dengan Stres Kerja pada Polwan yang sudah menikah di Polda Jateng. Paedagogy Jurnal Ilmu Pendidikan Dan Psikologi, 4(3), 238–243. https://doi.org/10.51878/paedagogy.v4i3.3320
Rizan, M., Hanoum, F. C., & Kresnamurti, A. (2022). Peran Work-Life Balance dan Stres Kerja dalam menciptakan Kepuasan Kerja serta Pengaruhnya terhadap Kualitas Pelayanan yang diberikan oleh Tenaga Kesehatan Rumah Sakit di Karawang. Jurnal Riset Manajemen Sains Indonesia, 13(02), 306–329. https://doi.org/10.21009/jrmsi.013.2.08
Robbins, S. P. & Judge, T. A. (2008). Perilaku Organisasi Buku 1. Jakarta: Salemba Empat.
Robbins, S. P. & Judge, T. A. (2008). Perilaku Organisasi Buku 2. Jakarta: Salemba Empat.
Rondonuwu, F. A., Rumawas, W., & Asaloei, S. (2018). Pengaruh Work-life Balance terhadap Kepuasan Kerja Karyawan pada Hotel Sintesa Peninsula Manado. Jurnal Administrasi Bisnis (JAB), 7(2), 30–39. https://doi.org/10.35797/jab.v7.i2.30-39
Safitri, M. Y., & Suratman, M. (2026). Pengaruh Work-life balance dan Beban Kerja terhadap Kepuasan Kerja melalui Stres Kerja pada Penyuluh Keluarga Berencana (PKB) Provinsi Jawa Barat. Jurnal Ekonomi Manajemen Sistem Informasi, 7(4), 3167–3178. https://doi.org/10.38035/jemsi.v7i4.7636
Safitri, N. N. I., Husadha, N. C., & Yoganingsih, N. T. (2024). Pengaruh Kepuasan Kerja dan Kompensasi terhadap Kinerja Karyawan. Jurnal Riset Dan Inovasi Manajemen, 2(3), 169–183. https://doi.org/10.59581/jrim-widyakarya.v2i3.4055
Salwa, J. M., Harahap, R. A., & Ridwan, M. (2025). The Relationship Between Work-Life Balance and Work Stress Among Employees at The Social Security Administration Agency. Journal of Health and Religion, 2(4), 191–198.
Samallo, M., & Wulani, F. (2022). Model Hubungan Kompleksitas Pekerjaan, Beban Kerja, Stres Kerja, dan Kepuasan Kerja Guru SMA pada Yayasan Pendidikan XYZ di Surabaya. E-Jurnal Manajemen, 11(3), 614 - 634. https://doi.org/10.24843/EJMUNUD.2022.v11.i03.p10
Sandiartha, I. W. B., & Suwandana, I. G. M. (2020). Pengaruh Stres Kerja terhadap Kinerja Karyawan Dimediasi oleh Kepuasan Kerja Karyawan Koperasi Graha Canti Semawang-Sanur. E-Jurnal Manajemen Universitas Udayana, 9(5), 1899-1921. https://doi.org/10.24843/ejmunud.2020.v09.i05.p13
Saputra, N. A., Anwar, N. K., & Jamrizal, N. J. (2024). Nilai, Sikap dan Kepuasan Kerja dalam Perilaku Organisasi Pendidikan. MUQADDIMAH Jurnal Ekonomi Manajemen Akuntansi Dan Bisnis, 2(2), 151–162. https://doi.org/10.59246/muqaddimah.v2i2.724
Sari, S. P., & Hasyim, W. (2022). Pengaruh Work Life Balance, Gaya Kepemimpinan, dan Beban Kerja terhadap Kepuasan Kerja Karyawan PT. Manufaktur Cikarang. Jurnal Ikraith-Ekonomika, 5(3), 161–163.
Septian, Dimas, Dwi, Irma, Muhammad, Refiana, Vian, & Nurkholish. (2024). The Impact of Work-Life Balance on Job Satisfaction, Job Performance, and Workplace Engagement Among Generation Z Employees: A Comprehensive Analysis. PROSENAMA, 4, 107–114.
Silaban, H. & Margaretha, M. (2021). The Impact Work-Life Balance toward Job Satisfaction and Employee Retention: Study of Millennial Employees in Bandung City, Indonesia. International Journal of Innovation and Economic Development, 7(3), 18-26.
Singh, M., & Juneja, A. (2025). Impact of Work-Life Balance on workplace stress among employees. International Journal for Multidisciplinary Research,7(3). https://doi.org/10.36948/ijfmr.2025.v07i03.46342
Siscawati, M., Chotib, & Kasali, R. (2024). Does Work-Life Balance Have an Impact on Wellbeing (Case Study on Gen X, Y and Z in Depok City). Tuijin Jishu/Journal of Propulsion Technology, 45(1), 2558-2573. https://doi.org/10.52783/tjjpt.v45.i01.4605
Sugiyono. (2018). Metode Penelitian Bisnis (Pendekatan Kuantitatif, Kualitatif, Kombinasi dan R&D). Bandung: Alfabeta.
Sugiyono. (2019). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta.
Sukmawati, N. R., & Hermana, N. C. (2024). Pengaruh Beban Kerja dan Stres Kerja terhadap Kinerja Karyawan. Jurnal Riset Manajemen Dan Bisnis,4(1), 51–56. https://doi.org/10.29313/jrmb.v4i1.4019
Susanto, P., Hoque, M. E., Jannat, T., Emely, B., Zona, M. A., & Islam, M. A. (2022). Work-Life Balance, Job Satisfaction, and Job Performance of SMEs Employees: The Moderating Role of Family-Supportive Supervisor Behaviors. Frontiers in psychology, 13, 906876. https://doi.org/10.3389/fpsyg.2022.906876
Wahyuni, N., & Dewi, I. (2024). Pengaruh Lingkungan Kerja terhadap Kepuasan Kerja dengan Motivasi Kerja sebagai Variabel Mediasi. E-Jurnal Manajemen, 13(2), 337-356. https://doi.org/10.24843/EJMUNUD.2024.v13.i02.p09
Wirya, K. S., Andiani, N. D., & Telagawathi, N. L. W. S. (2020). Pengaruh Stres Kerja dan Kepuasan Kerja terhadap Kinerja Karyawan PT. BPR Sedana Murni. Prospek Jurnal Manajemen Dan Bisnis, 2(1), 50-61. https://doi.org/10.23887/pjmb.v2i1.26190
Xie, Y., Tian, J., Jiao, Y., Liu, Y., Yu, H., & Shi, L. (2021). The impact of work stress on job satisfaction and sleep quality for couriers in China: The role of Psychological capital. Frontiers in Psychology, 12, 730147. https://doi.org/10.3389/fpsyg.2021.730147
