THE ROLE OF ORGANIZATIONAL CULTURE IN SHAPING ORGANIZATIONAL COMMITMENT AMONG GENERATION Z IN THE WORKPLACE
Keywords:
organizational culture, organizational commitment, Generation Z, human resource managementAbstract
Organizational culture is one of the key factors influencing employees’ attitudes and behaviors within an organization, including the enhancement of organizational commitment. As the number of Generation Z individuals entering the workforce continues to increase, organizations are required to understand the characteristics of this generation in order to create a work environment that fosters employee engagement and commitment. This study aims to analyze the role of organizational culture in shaping organizational commitment among Generation Z in the workplace. This study adopts a qualitative approach using a literature study method. Data collection was conducted through documentation of various written sources, such as scientific journals, books, and other relevant documents aligned with the research topic. The collected data were then analyzed using a descriptive qualitative analysis method to understand the relationship between organizational culture and organizational commitment among Generation Z. The findings indicate that a positive organizational culture, characterized by open communication, teamwork, and leadership support, can enhance employees’ emotional attachment and loyalty to the organization. Furthermore, Generation Z tends to be more attracted to organizations that offer flexible and inclusive work cultures, as well as opportunities for growth and innovation. Therefore, implementing an organizational culture that adapts to the characteristics of Generation Z is a crucial strategy for organizations to enhance employee commitment and support long-term sustainability.
Downloads
References
Allen, Natalie J., dan John P. Meyer. 1997. Commitment in the Workplace: Theory, Research, and Application. Sage Publications.
Ariwibowo, Onedy. 2010. “Peran Budaya Organisasi.” Tersedia pada: https://files01.core.ac.uk/download/pdf/11722115.pdf
Deloitte. 2023. 2023 Gen Z and Millennial Survey. Deloitte Touche Tohmatsu Limited.
Dimock, Michael. 2019. “Defining Generations: Where Millennials End and Generation Z Begins.” Pew Research Center.
Denison, Daniel R. 1990. Corporate Culture and Organizational Effectiveness. John Wiley & Sons.
Dessler, Gary. 2017. Human Resource Management. 15th ed. Pearson Education.
Ellys, E., dan M. Ie. 2020. “Pengaruh Kepuasan Kerja dan Budaya Organisasi terhadap Komitmen Organisasi Karyawan.” Jurnal Manajemen Maranatha, 20(1): 75–84. https://doi.org/10.28932/jmm.v20i1.3026.
Jayanti, W., R. Septianingsih, dan M. H. Qurniawan. 2025. “Literature Review: Komitmen Organisasi pada Karyawan Gen Z.” Jurnal Al-Azhar Indonesia Seri Humaniora, 10(2): 1–12. http://dx.doi.org/10.36722/sh.v10i3.4661.
Karida, A., dan I. Dhamanti. 2024. “Peran Budaya Organisasi dalam Meningkatkan Kualitas Kerja dan Komitmen Karyawan Rumah Sakit: Literature Review.” Jurnal Kesehatan Tambusai, 5(2): 3540–3549. https://journal.universitaspahlawan.ac.id/index.php/jkt/article/view/21007.
Luthans, Fred. 2011. Organizational Behavior: An Evidence-Based Approach. 12th ed. McGraw-Hill.
Mathis, R. L., dan J. H. Jackson. 2011. Human Resource Management. 13th ed. South-Western: Cengage Learning.
Mondy, R. W., dan J. J. Martocchio. 2016. Human Resource Management. 14th ed. Pearson Education.
Mowday, Richard T., Richard M. Steers, dan Lyman W. Porter. 1979. “The Measurement of Organizational Commitment.” Journal of Vocational Behavior, 14(2): 224–247.
Muktamar, Ahmad, et al. (2024). “Peran Sumber Daya Manusia dalam Organisasi.” Jurnal Ilmiah Penelitian, 2(7).
Pahira, Siti Hapsah, dan Rio Rinaldy. 2023. “Pentingnya Manajemen Sumber Daya Manusia (MSDM) dalam Meningkatkan Kinerja Organisasi.” Vol. 3, No. 3.
Pasaribu, Cynthia Putri, Nenny Anggraini, dan Wilson Rajaguguk. 2025. “Hubungan antara Budaya Organisasi serta Komitmen Organisasi terhadap Kinerja Karyawan Ditjen Perhubungan Laut, Kementerian Perhubungan RI.” Jurnal Ilmiah, 25(2).
Putri, Pramitha Kusuma. 2024. “Gen Z di Dunia Kerja: Kepribadian dan Motivasi Jadi Penentu Produktivitas Kerja.” Jurnal Mahasiswa Ekonomi & Bisnis, 4(1).
Qutron, A. “Penelitian Kualitatif: Pengertian, Ciri-Ciri, Tujuan, Jenis dan Prosedurnya.” Diakses dari: https://www.gramedia.com/literasi/penelitian-kualitatif/.
Raharjo, Santoso Budi, Usran Masahere, dan Wahyu Widodo. 2023. “Komitmen Organisasi sebagai Strategi Peningkatan Kinerja dan Loyalitas Karyawan: Studi Tinjauan Literatur.” Entrepreneurship Bisnis Manajemen Akuntansi.
Robbins, Stephen P., dan Timothy A. Judge. 2018. Organizational Behavior. 18th ed. Pearson Education.
Schein, Edgar H. 2010. Organizational Culture and Leadership. 4th ed. Jossey-Bass.
Sunaryanto, Ketut, dan Olivia Idrus. 2025. “Karakteristik Generasi Z serta Dampak Produktivitas Kerja pada Dunia Kerja di Indonesia.” Jurnal Sains dan Teknologi, Vol. 7, No. 3.
Tapscott, Don. 2009. Grown Up Digital: How the Net Generation Is Changing Your World. New York: McGraw-Hill.
Widiaty, A. 2024. “Pengaruh Budaya Organisasi dan Kepuasan Kerja terhadap Kinerja Pegawai di Bank XYZ (Studi pada Generasi Z).” COSTING: Journal of Economic, Business and Accounting, 7(6): 1504–1530. https://doi.org/10.31539/costing.v7i6.12787.
